– GENETEC SECURITY CENTER CONSULTING · TSG LABS · ONTARIO, CANADA
Start a conversationWhat this covers ↓Why independent Genetec consulting exists
A Genetec partner earns revenue from Genetec license sales and service contracts. Their incentive is to sell and deploy Genetec, not to evaluate whether it is the right platform for the environment. An independent consultant has no relationship with Genetec's partner program and earns nothing from platform selection. If Genetec is the right fit, the advice says so. If it is not, the advice says that too.
Genetec Security Center is the most capable unified security platform in the market. It is also one of the more complex to deploy correctly. Deployments fail in specific and predictable ways. Archiver servers sized without accounting for peak recording load. Networks that put camera traffic on the same VLAN as other systems. Federation configurations that were never tested under realistic load. Most of these are design decisions, not platform defects, and they are identifiable in a review before deployment begins.
Hans Study, CISSP, has worked with Genetec Security Center in government, law enforcement, transportation, airport, and enterprise environments across Canada. The advisory draws on direct platform experience, including the failure modes that are not in the documentation.
When to engage
Architecture review before the design is committed. Sizing review before equipment is ordered. Deployment oversight during installation. Troubleshooting when an existing system is not performing correctly. Post-deployment review before final acceptance. Each of these is a distinct engagement and none requires a retainer.
Start a conversationGenetec modules covered
Server Sizing and Storage Design
Genetec deployments are routinely undersized. Sizing for Directory, Archiver, and Access Manager roles needs to account for the number of cameras, stream characteristics, retention period, concurrent client sessions, and peak recording load. Storage architecture needs to account for write throughput, redundancy, and what happens when a drive fails during active recording.
Synergis Access Control Design
Door controller selection, credential technology, cardholder and credential management architecture, and the rules and scheduling logic governing who can go where. Integration with Omnicast for video-verified access events and with third-party hardware through the HID, Assa Abloy, and other controller ecosystems.
Troubleshooting Existing Deployments
Camera dropout that comes back on its own. Federation failures during peak load. Access control events that do not match physical access. Archiver health warnings dismissed until they become outages. Platform-specific troubleshooting that draws on how Genetec Security Center actually behaves under real operating conditions.
How should a Genetec Security Center deployment be sized?
Sizing requires knowing the number of cameras, stream characteristics, retention period, concurrent client load, and peak recording demand. Genetec's own sizing calculator gives a starting point but does not account for all real-world variables. Storage sizing in particular needs to account for write throughput and what the system does when a drive fails. TSG Labs provides independent sizing review before equipment procurement.
Does TSG Labs provide Genetec consulting across Canada?
Yes. TSG Labs is based in Ontario and works with organizations across Canada and the US. Hans Study, CISSP, has worked with Genetec Security Center in government, law enforcement, transportation, airport, and enterprise environments. Engagements range from single-site deployments to large federated installations with hundreds of cameras and multiple Archiver servers.
What Genetec modules does TSG Labs cover?
Genetec Security Center core, Omnicast, Synergis, and AutoVu. This includes integration between modules, hardware compatibility, and the network architecture the platform depends on. Third-party integrations through Genetec's SDK are also in scope.
Start a conversation